Telecommunications Act (Chapter 323): Primary legislation governing telecommunication services in Singapore, establishing basic requirements for service providers and consumers
IMDA Guidelines: Regulatory framework including Consumer Protection Regulations and Telecom Service Providers' Code of Practice set by Info-communications Media Development Authority
Consumer Protection (Fair Trading) Act: Legislation protecting consumers against unfair practices and providing guidelines for contract termination in Singapore
Personal Data Protection Act: Law governing the handling of personal data during account closure and requirements for data deletion/retention
Electronic Transactions Act: Legislation validating electronic communications and records, relevant for electronic submission of cancellation notices
Notice Period Requirements: Contractual and regulatory requirements for minimum notice periods before service termination
Early Termination Charges: Potential fees and penalties that may apply for cancelling service before contract end date
Equipment Return Policies: Requirements and procedures for returning any provided equipment (e.g., routers, modems) to the service provider
Outstanding Payment Obligations: Requirements to settle any remaining bills or charges before account closure
Service Provider Terms: Specific terms and conditions set by the internet service provider regarding service termination
