Follow Up Dispute Letter Template for England and Wales

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Key Requirements PROMPT example:

Follow Up Dispute Letter

"I need a Follow Up Dispute Letter regarding unpaid invoices totaling £45,000 from our supplier GlobalTech Solutions, following our initial complaint letter sent on 15 January 2025, which has received no response."

Document background
The Follow Up Dispute Letter is a critical document in the dispute resolution process under English and Welsh law. It is typically used when initial attempts to resolve a dispute have been unsuccessful and serves as a formal escalation mechanism. This document should be employed when there has been prior communication about the dispute but satisfactory resolution hasn't been achieved. The letter must carefully document the history of the dispute, clearly state current positions, specify required actions, and set reasonable deadlines for response. It often forms part of the pre-action protocol requirements and can be vital evidence if the matter proceeds to litigation.
Suggested Sections

1. Reference Details: Previous correspondence dates, reference numbers, and account details

2. Issue Summary: Brief recap of the disputed matter

3. Previous Communications: Summary of prior attempts to resolve the dispute

4. Current Position: Statement of current situation and outstanding issues

5. Specific Demands: Clear statement of what action is required

6. Deadline: Specific timeframe for response or action

Optional Sections

1. Legal Rights Reference: Citation of relevant legal rights when escalation is likely

2. Cost Implications: Details of costs incurred or potential costs

3. Alternative Resolution Options: Proposed alternative solutions for dispute resolution

Suggested Schedules

1. Previous Correspondence: Copies of relevant prior communications

2. Supporting Evidence: Documents supporting the dispute claim

3. Timeline of Events: Chronological record of relevant events and communications

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Industries

Consumer Rights Act 2015: Primary legislation governing consumer rights and business obligations in the UK, covering goods, services, and digital content

Limitation Act 1980: Legislation setting out the time limits within which legal claims must be brought in England and Wales

Supply of Goods and Services Act 1982: Act governing contracts for the supply of goods and services, particularly relevant for business-to-business transactions

Late Payment of Commercial Debts (Interest) Act 1998: Legislation allowing businesses to claim interest on late payments from other businesses

Civil Procedure Rules - Pre-Action Protocol: Rules governing conduct before court proceedings, including requirements for correspondence and dispute resolution attempts

Practice Direction on Pre-Action Conduct: Detailed guidance on steps parties should take before commencing legal proceedings

Consumer Protection from Unfair Trading Regulations 2008: Regulations protecting consumers from unfair commercial practices and misleading actions or omissions

Consumer Contracts Regulations 2013: Rules governing distance selling and off-premises contracts, including cancellation rights

General Data Protection Regulation (GDPR): EU regulation incorporated into UK law governing the processing and protection of personal data

Data Protection Act 2018: UK's implementation of data protection standards, complementing and supplementing GDPR requirements

Common Law Contract Principles: Established legal principles covering contract formation, breach, and remedies under English common law

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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