Electronic Transactions Act (ETA): Singapore's primary legislation governing electronic transactions and digital signatures, essential for cloud service agreements and online service delivery
Personal Data Protection Act (PDPA): Legislation governing the collection, use, disclosure, and care of personal data, crucial for service providers handling customer information
Computer Misuse Act: Legal framework addressing cybercrime and unauthorized access to computer systems, relevant for security obligations in SLAs
Cybersecurity Act 2018: Framework for protection of Critical Information Infrastructure (CII) and cybersecurity incident reporting requirements
Singapore Contract Law: Common law principles governing contract formation, enforcement, and remedies in Singapore
Unfair Contract Terms Act (UCTA): Legislation restricting the use of unfair terms in contracts, particularly relevant for limitation of liability clauses in SLAs
MAS Technology Risk Management Guidelines: Regulatory guidelines for financial institutions regarding technology risk management and system availability
IMDA Cloud Outage Incident Response Guidelines: Guidelines for managing and responding to cloud service disruptions and maintaining service availability
Singapore Standards SS 584: Standards specifying requirements for cloud service providers operating in Singapore
Consumer Protection (Fair Trading) Act: Legislation protecting consumer interests in B2C transactions, including fair service terms and conditions
Competition Act: Framework ensuring fair competition and preventing anti-competitive practices in service provision
