Personal Data Protection Act 2012: Primary legislation governing the collection, use, disclosure and care of personal data. Essential for defining data handling requirements in the SLA.
Computer Misuse Act: Legislation addressing cybercrime and unauthorized access to computer systems. Relevant for security provisions in the SLA.
Electronic Transactions Act: Regulates electronic communications and transactions. Important for defining digital service delivery and electronic records management.
Evidence Act: Governs the admissibility of electronic records as evidence. Relevant for documentation and record-keeping requirements.
Employment Act: Primary legislation governing employment relationships. Relevant when SLA affects employee roles and responsibilities.
Workplace Safety and Health Act: Ensures safety and health protection of employees. Applicable if SLA involves on-site services or physical operations.
Companies Act: Regulates business entities in Singapore. Relevant for corporate governance aspects of the SLA.
Cybersecurity Act 2018: Framework for protection of critical information infrastructure. Essential for cybersecurity provisions in the SLA.
Banking Act and MAS Guidelines: Specific regulations for financial services sector. Applicable if SLA involves financial services or banking operations.
Healthcare Services Act: Regulations specific to healthcare sector. Relevant if SLA involves healthcare services or medical data.
Telecommunications Act: Governs telecommunication services and infrastructure. Applicable if SLA involves telecom services or infrastructure.
PDPC Guidelines: Guidelines from Personal Data Protection Commission. Provides practical guidance on data protection compliance.
Cross Border Data Transfer Regulations: Rules governing international data transfers. Important if SLA involves cross-border data movement.
Singapore Contract Law: General principles of contract law in Singapore. Fundamental for overall SLA structure and enforceability.
ISO/IEC 20000: International standard for IT Service Management. Provides best practices for service level agreements and IT service delivery.
ISO 27001: International standard for Information Security Management. Relevant for defining security requirements and controls in the SLA.
