Account Management Review Template for Singapore

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Account Management Review Template

I need an Account Management Review Template for a Singapore-based wealth management firm handling high-net-worth clients, with emphasis on portfolio performance metrics and risk assessment sections, ensuring compliance with latest MAS guidelines for Q2 2025 implementation.

Document background
The Account Management Review Template serves as a standardized tool for conducting thorough account reviews in the Singapore market. It is designed to meet the stringent requirements of MAS regulations while providing a comprehensive framework for account managers to assess client relationships, evaluate performance, and ensure compliance. The template should be used for periodic reviews (typically quarterly or annually) and includes sections for performance analysis, risk assessment, compliance checking, and action planning. It is particularly relevant for financial institutions operating under Singapore's regulatory framework and incorporates necessary elements for PDPA compliance and AML considerations.
Suggested Sections

1. Client Information: Basic account and client details including classification, contact information, and account identifiers

2. Account Performance Review: Comprehensive analysis of account performance against KPIs and benchmarks, including historical trends

3. Risk Assessment: Current risk profile evaluation and analysis of changes from previous assessment period

4. Compliance Status: Review of compliance with regulatory requirements, internal policies, and any outstanding issues

5. Action Items: Required actions, recommendations, and timeline for implementation for the next review period

Optional Sections

1. Portfolio Rebalancing Analysis: Detailed analysis of portfolio allocation changes and recommendations for rebalancing

2. Fee Analysis: Comprehensive breakdown of fees, charges, and cost structure analysis

3. Client Communication Log: Summary of key client interactions, meetings, and correspondence during the review period

Suggested Schedules

1. Performance Charts: Visual representation of account performance metrics and key indicators

2. Transaction History: Detailed list of all transactions executed during the review period

3. Risk Profile Questionnaire: Updated client risk assessment responses and profile determination

4. Regulatory Disclosures: Required disclosures and declarations as per MAS guidelines and regulations

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Industries

PDPA 2012: Personal Data Protection Act - Primary legislation governing the collection, use, disclosure and care of personal data in Singapore

PDPA Financial Sector Guidelines: Specific guidelines under PDPA tailored for financial institutions handling personal data

Data Protection Regulations 2021: Updated regulations specifying requirements for data protection officers, transfer of personal data overseas, and handling of data breaches

Securities and Futures Act: Regulates the securities, futures, and derivatives markets in Singapore, including requirements for account management

Financial Advisers Act: Governs the provision of financial advisory services and requirements for client account management

Banking Act: Primary legislation governing banking operations and account management in Singapore

MAS Guidelines on Fair Dealing: Guidelines ensuring fair dealing with customers in the financial industry, focusing on transparency and ethical practices

MAS Notice 626: Requirements for Prevention of Money Laundering and Countering the Financing of Terrorism in account management

Singapore Contract Law: General contract law principles applicable to account management agreements

Electronic Transactions Act: Laws governing electronic transactions and digital signatures in Singapore

Consumer Protection (Fair Trading) Act: Legislation protecting consumers against unfair practices in account management

Consumer Protection (Trade Descriptions and Safety Requirements) Act: Regulations ensuring accurate descriptions and safety in consumer-related services

Evidence Act: Rules regarding admissibility of evidence, including electronic records and documentation requirements

Companies Act: Requirements for corporate record-keeping and account management for businesses

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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