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Virtual Assistant Agreement
"I need a Virtual Assistant Agreement for my Singapore-based tech startup that will engage a VA to handle customer support and social media management, with strict data protection requirements and performance metrics for handling sensitive customer information."
1. Parties: Identification and details of contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of virtual assistant services to be provided
5. Term and Termination: Duration of agreement and termination provisions
6. Payment Terms: Fees, payment schedule, and invoicing procedures
7. Confidentiality: Protection of confidential information
8. Data Protection: PDPA compliance and data handling requirements
9. Independent Contractor Status: Clarification of relationship between parties
1. Non-Compete: Restrictions on working with competitors (use when protecting business interests from competition)
2. Service Level Agreement: Specific performance metrics and standards (use for more complex or strategic VA relationships)
3. Insurance: Required insurance coverage (use when VA handles sensitive operations or high-value tasks)
4. Force Majeure: Provisions for unforeseeable circumstances (use when continuity of service is critical)
1. Schedule of Services: Detailed breakdown of specific tasks and responsibilities
2. Rate Card: Detailed pricing structure and additional charges
3. Data Processing Agreement: Detailed terms for handling personal data under PDPA
4. Service Level Metrics: Specific performance indicators and measurement criteria
5. Technical Requirements: Software, hardware, and connectivity requirements
Authors
Services
Confidential Information
Client Materials
Data Protection Laws
Deliverables
Effective Date
Fees
Force Majeure Event
Intellectual Property Rights
Personal Data
Service Hours
Service Levels
Term
Territory
Virtual Assistant
Working Day
Client Systems
Authorized Users
Business Hours
Project
Response Time
Scope of Work
Security Requirements
Service Provider Materials
Third Party Materials
Work Product
Payment
Confidentiality
Data Protection
Intellectual Property
Independent Contractor Status
Term and Termination
Non-Competition
Non-Solicitation
Service Levels
Warranties
Limitation of Liability
Indemnification
Force Majeure
Security and Access
Record Keeping
Audit Rights
Insurance
Assignment
Notices
Governing Law
Dispute Resolution
Entire Agreement
Severability
Amendment
Time Recording
Performance Standards
Availability
Reporting
Subcontracting
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