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Maintenance Agreement
"I need a Maintenance Agreement for my commercial office building in Singapore, covering both regular maintenance and 24/7 emergency services, with strict KPIs for response times and a contract duration of 3 years starting from January 2025."
1. Parties: Identification of the service provider and client/property owner
2. Background: Context of the agreement and brief description of the property/facility requiring maintenance
3. Definitions: Key terms used throughout the agreement including relevant Singapore statutory definitions
4. Scope of Services: Detailed description of maintenance services to be provided in compliance with Singapore regulations
5. Term and Renewal: Duration of agreement and renewal provisions
6. Fees and Payment Terms: Maintenance fees, payment schedule, and related terms including GST provisions
7. Service Provider Obligations: Key responsibilities including compliance with Building Maintenance and Strata Management Act, Building Control Act, and Workplace Safety and Health Act
8. Client Obligations: Responsibilities of the property owner/client including access and cooperation requirements
9. Performance Standards: Required quality levels and KPIs in accordance with BCA and SCDF requirements
10. Termination: Conditions for ending the agreement and post-termination obligations
1. Emergency Services: Terms for emergency maintenance services and response times as per SCDF requirements
2. Data Protection: Compliance with Personal Data Protection Act (PDPA) requirements
3. Environmental Compliance: Environmental protection measures in accordance with NEA guidelines
4. Subcontracting: Terms for engaging subcontractors and ensuring their compliance with Singapore regulations
1. Schedule of Services: Detailed breakdown of maintenance tasks and frequencies aligned with Singapore standards
2. Price Schedule: Detailed pricing for different services including GST calculations
3. Service Level Agreement: Specific performance metrics and standards as per industry requirements
4. Equipment List: Inventory of equipment covered under maintenance with relevant certifications
5. Maintenance Schedule: Timeline of planned maintenance activities
6. Health and Safety Procedures: Safety protocols in compliance with Workplace Safety and Health Act
Authors
Applicable Laws
Business Day
Commencement Date
Confidential Information
Emergency Maintenance
Equipment
Facility
Force Majeure
Maintenance Fee
Maintenance Schedule
Maintenance Services
Operating Hours
Performance Standards
Planned Maintenance
Premises
Preventive Maintenance
Property
Reactive Maintenance
Regular Maintenance
Response Time
Service Level Agreement
Service Provider
Service Provider Personnel
Service Standards
Site
Spare Parts
Subcontractors
Term
Warranties
Work Order
Access Rights
Assignment and Subcontracting
Audit Rights
Change Control
Compliance with Laws
Confidentiality
Dispute Resolution
Emergency Response
Force Majeure
Governing Law
Health and Safety
Indemnification
Insurance
Intellectual Property
Key Performance Indicators
Liability Limitations
License and Permits
Notice Requirements
Payment Terms
Performance Standards
Personnel Requirements
Quality Control
Record Keeping
Reporting Requirements
Service Levels
Suspension Rights
Termination
Warranties
Work Standards
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