Virtual Assistant Agreement Template for Ireland

1. Non-Compete: Restrictions on VA working with competing clients, used when dealing with sensitive industries or direct competitors

2. Equipment and Software: Provisions regarding required tools and software, used when specific platforms or equipment are necessary

3. Training and Onboarding: Procedures for initial training and integration, used for complex service arrangements

4. Performance Metrics: Specific KPIs and performance standards, used when precise service levels are required

5. Substitute VA Services: Terms for providing backup or substitute VA services, used when service continuity is critical

6. Client Obligations: Specific client responsibilities and requirements, used when client input is crucial for service delivery

7. Insurance Requirements: Professional liability insurance requirements, used for high-value or high-risk services

1. Schedule 1 - Service Specification: Detailed breakdown of specific services, tasks, and responsibilities

2. Schedule 2 - Fee Schedule: Detailed pricing structure, including hourly rates, package prices, and additional services

3. Schedule 3 - Service Level Agreement: Specific performance metrics, response times, and service standards

4. Schedule 4 - Data Processing Agreement: Detailed GDPR-compliant data processing terms and procedures

5. Schedule 5 - Approved Sub-processors: List of approved tools, software, and third-party services that may process client data

6. Appendix A - Communication Protocol: Agreed communication channels, response times, and escalation procedures

7. Appendix B - Security Protocol: Security measures and procedures for handling sensitive information