Create a bespoke document in minutes, or upload and review your own.
Get your first 2 documents free
Your data doesn't train Genie's AI
You keep IP ownership of your information
Software As A Service Agreement
"I need a Software as a Service Agreement for my fintech startup based in Singapore, which will provide cloud-based payment processing services to SMEs across Southeast Asia, with specific focus on data protection compliance and cross-border data transfers."
1. Parties: Identification of the service provider and customer, including registered addresses and company details
2. Background: Context of the agreement and brief description of the services being provided
3. Definitions: Key terms used throughout the agreement
4. Services: Detailed description of the SaaS services being provided
5. Service Levels: Performance standards, availability commitments, and support services
6. Fees and Payment: Pricing, payment terms, and billing procedures
7. Data Protection: PDPA compliance requirements and data handling procedures
8. Intellectual Property: Ownership and licensing of IP rights
9. Term and Termination: Duration of agreement and termination provisions
1. Change Management: Procedures for implementing changes to services - recommended for complex enterprise implementations
2. Business Continuity: Disaster recovery and business continuity provisions - recommended for critical business applications
3. Professional Services: Additional implementation or consulting services - include when additional services beyond SaaS are provided
4. Compliance Requirements: Industry-specific regulatory compliance obligations - required for regulated industries like finance or healthcare
1. Service Level Agreement: Detailed technical specifications of service levels and metrics
2. Data Processing Agreement: Detailed data protection and processing requirements
3. Price Schedule: Detailed pricing structure and payment terms
4. Support Services Schedule: Details of support services, response times, and escalation procedures
5. Security Requirements: Technical and organizational security measures
6. Acceptable Use Policy: Terms governing the acceptable use of the service
Authors
Authorised Users
Business Day
Confidential Information
Customer Data
Data Protection Laws
Documentation
Effective Date
Fees
Force Majeure Event
Intellectual Property Rights
Personal Data
Service Credits
Service Levels
Services
Software
Subscription Term
Support Services
System Requirements
Third Party Services
Updates
Virus
Working Hours
License Grant
Service Levels
Payment Terms
Data Protection
Confidentiality
Intellectual Property
Warranties
Limitation of Liability
Indemnification
Term and Termination
Security Requirements
Service Support
Disaster Recovery
Force Majeure
Assignment
Dispute Resolution
Audit Rights
Change Control
Service Migration
Business Continuity
Compliance with Laws
Insurance
Find the exact document you need
Download our whitepaper on the future of AI in Legal
Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our Trust Centre for more details and real-time security updates.
Read our Privacy Policy.