Cleaning Service Agreement Template for Singapore

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Key Requirements PROMPT example:

Cleaning Service Agreement

"I need a Cleaning Service Agreement for my office building in Singapore CBD, covering daily cleaning services for a 20-story commercial building, with specific requirements for pandemic-ready cleaning protocols and green cleaning practices, starting from March 2025."

Document background
The Cleaning Service Agreement is essential for businesses operating in Singapore's cleaning industry, where strict regulatory compliance is required. This document is used when engaging professional cleaning services and must align with Singapore's Enhanced Clean Mark Accreditation Scheme and NEA requirements. It details service specifications, frequencies, quality standards, and compliance with local regulations including the Progressive Wage Model. The agreement protects both service providers and clients by clearly defining responsibilities, performance metrics, and dispute resolution procedures.
Suggested Sections

1. Parties: Identification and details of the service provider and client

2. Background: Context and purpose of the agreement

3. Definitions: Key terms used throughout the agreement

4. Scope of Services: Detailed description of cleaning services to be provided

5. Term and Termination: Duration of agreement and termination provisions

6. Payment Terms: Fees, payment schedule, and related conditions

7. Service Provider Obligations: Key responsibilities and commitments of the cleaning company

8. Client Obligations: Responsibilities of the client

9. Insurance and Liability: Insurance requirements and liability limitations

Optional Sections

1. Performance Standards: Specific KPIs and quality metrics for larger commercial contracts or when specific standards need to be met

2. Equipment and Materials: Provisions regarding cleaning supplies and equipment, used when there are specific requirements about who provides equipment

3. Subcontracting: Terms regarding use of subcontractors, included when subcontracting might be needed

4. Force Majeure: Provisions for unforeseen circumstances, typically included in longer-term contracts

Suggested Schedules

1. Schedule of Services: Detailed breakdown of cleaning tasks and frequencies

2. Price Schedule: Detailed pricing structure and rates

3. Service Locations: List of premises where services will be provided

4. Performance Metrics: Detailed KPIs and measurement criteria

5. Health and Safety Procedures: Specific safety protocols and requirements

6. Equipment List: Inventory of cleaning equipment and materials

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant legal definitions
Clauses
Industries

Employment Act (Chapter 91): Primary legislation governing employment terms, conditions, and basic employee rights in Singapore. Essential for structuring employment relationships within the cleaning service agreement.

Workplace Safety and Health Act: Regulates workplace safety standards and health requirements. Critical for defining safety protocols and responsibilities in cleaning operations.

Work Injury Compensation Act: Establishes the framework for compensation in case of work-related injuries. Important for liability and insurance provisions in the agreement.

Central Provident Fund Act: Mandates contributions to employees' retirement and savings accounts. Must be considered in wage structures and employee benefits.

Environmental Public Health Act: Sets standards for public cleanliness and hygiene. Crucial for defining service quality standards and compliance requirements.

Progressive Wage Model for Cleaning Sector: mandatory wage ladder that specifies minimum pay levels and training requirements for cleaning sector workers. Essential for wage structures.

National Environment Agency (NEA) Regulations: Specific guidelines and requirements for cleaning businesses, including licensing and operational standards.

Environmental Protection and Management Act: Governs environmental protection standards, including proper disposal of cleaning materials and waste management procedures.

Contract Law (Common Law): Fundamental principles governing contract formation, execution, and enforcement under Singapore's common law system.

Consumer Protection (Fair Trading) Act: Protects consumers against unfair practices. Relevant for service terms and customer protection clauses.

Companies Act: Regulates business entities and corporate governance. Important for verifying business structure and compliance.

Competition Act: Ensures fair competition and prevents anti-competitive practices. Relevant for pricing and market conduct provisions.

Enhanced Clean Mark Accreditation Scheme: Quality assurance scheme for cleaning businesses. Important for service provider qualifications and standards.

Personal Data Protection Act (PDPA): Governs collection, use, and disclosure of personal data. Essential for privacy and data protection clauses.

Workplace Safety and Health (General Provisions) Regulations: Detailed safety requirements for workplace operations. Important for defining safety protocols and procedures.

Environmental Protection and Management (Hazardous Substances) Regulations: Regulates handling and use of hazardous cleaning substances. Critical for safety procedures and compliance.

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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