Recruiting Service Level Agreement Template for New Zealand

1. Volume Commitments: Used when client commits to minimum recruitment volumes or exclusive arrangements

2. International Recruitment: Include when services cover international recruitment and immigration assistance

3. Specialist Services: For additional services like assessment centers, psychometric testing, or background checks

4. Training and Support: When recruiter provides additional training or support services to placed candidates

5. Technology Integration: For agreements requiring integration with client's HR systems or platforms

6. Diversity and Inclusion Requirements: Specific obligations regarding diversity and inclusion in recruitment practices

7. Contractor Management: When agreement includes management of contractors or temporary staff

1. Schedule 1 - Fee Schedule: Detailed breakdown of all fees, including placement fees, retained search fees, and volume discounts

2. Schedule 2 - Service Level Metrics: Specific KPIs, measurement methods, and reporting requirements

3. Schedule 3 - Required Reports: Templates and specifications for regular reporting requirements

4. Schedule 4 - Operating Procedures: Detailed procedures for job requisitions, candidate submissions, and interviews

5. Appendix A - Approved Client Locations: List of client locations covered by the agreement

6. Appendix B - Key Personnel: Contact details for key personnel from both parties

7. Appendix C - Compliance Checklist: Checklist of required compliance measures and documentation