Recruiting Service Level Agreement Template for South Africa

1. Employment Equity Commitments: Specific commitments regarding employment equity targets and B-BBEE compliance, used when client has specific transformation goals

2. International Recruitment: Additional provisions for cross-border recruitment, used when international hiring is required

3. Volume Hiring Provisions: Special terms for bulk recruitment campaigns, included for clients with high-volume hiring needs

4. Industry-Specific Requirements: Additional provisions for regulated industries like financial services or mining

5. Replacement Guarantees: Terms for candidate replacement if placed candidates leave within specified period

6. Training and Onboarding Support: Additional services related to candidate training and onboarding, if provided

7. Executive Search Provisions: Special terms for executive-level placements, used when C-suite recruitment is included

1. Schedule A - Fee Structure: Detailed breakdown of all fees, including placement fees, retainers, and additional services

2. Schedule B - Service Level Metrics: Detailed KPIs, measurement methodologies, and reporting requirements

3. Schedule C - Required Position Specifications: Template and guidelines for job specifications and requirements

4. Schedule D - Screening and Assessment Procedures: Detailed recruitment process and assessment methodologies

5. Schedule E - Compliance Checklist: Checklist of regulatory requirements and compliance procedures

6. Appendix 1 - Standard Operating Procedures: Detailed procedures for day-to-day recruitment operations

7. Appendix 2 - Report Templates: Standard templates for various reports and documentation

8. Appendix 3 - Contact Matrix: Key contacts and escalation procedures for both parties