Consumer Rights Act 2015: Core consumer protection legislation governing service quality, requiring reasonable care and skill in service delivery, pricing transparency, and quality standards for vehicle repair services.
Supply of Goods and Services Act 1982: Establishes fundamental requirements for service quality, implied terms about care and skill, timing of service delivery, and reasonable pricing in service contracts.
Consumer Protection from Unfair Trading Regulations 2008: Protects against misleading commercial practices and requires transparency in business operations, particularly relevant for vehicle repair pricing and service descriptions.
Motor Vehicle (Safety Equipment for Children) Regulations 1991: Specific regulations governing repairs and maintenance involving child safety equipment in vehicles.
GDPR and Data Protection Act 2018: Regulates the handling, storage, and processing of customer personal data in the context of vehicle repair services.
Health and Safety at Work Act 1974: Sets out safety standards and requirements for repair work and workplace safety in vehicle repair facilities.
Sale of Goods Act 1979: Governs the quality, fitness for purpose, and merchantable quality of parts supplied during vehicle repairs.
Unfair Contract Terms Act 1977: Controls the use and reasonableness of contract terms, particularly regarding limitations on liability in vehicle repair agreements.
Consumer Contracts Regulations 2013: Specifies requirements for information provision, cancellation rights, and transparency regarding additional charges in service contracts.
Competition Act 1998: Ensures fair competition practices and applies block exemption regulations specific to vehicle repairs and maintenance.
Road Traffic Act 1988: Establishes roadworthiness requirements and safety standards that must be met in vehicle repairs and maintenance.
Alternative Dispute Resolution Regulations 2015: Provides framework for dispute resolution procedures and complaint handling in consumer service contracts.
