Consumer Rights Act 2015: Primary legislation for B2C contracts covering quality of service requirements, unfair contract terms, and consumer remedies. Essential for establishing basic service standards and consumer protections.
Supply of Goods and Services Act 1982: Establishes fundamental requirements for service contracts including quality of service, reasonable care and skill, and reasonable time and price provisions.
F-Gas Regulations (EU) 517/2014: Retained UK law governing fluorinated greenhouse gases, including certification requirements for technicians and mandatory leak checking procedures for air conditioning systems.
The Ozone-Depleting Substances Regulations 2015: Regulates the handling and disposal of refrigerants and sets technical requirements for air conditioning service providers.
Health and Safety at Work etc. Act 1974: Establishes safety standards for workers and requirements for risk assessments in technical service provision.
Contracts (Rights of Third Parties) Act 1999: Governs how third-party rights may be incorporated into or excluded from the service contract.
The Consumer Contracts Regulations 2013: Sets requirements for information provision, cancellation rights, and cooling-off periods in service contracts with consumers.
Data Protection Act 2018 and UK GDPR: Establishes requirements for handling customer personal data and privacy considerations in service contracts.
Unfair Contract Terms Act 1977: Governs the use and limitations of liability clauses and applies the reasonableness test to contract terms.
The Consumer Protection from Unfair Trading Regulations 2008: Protects against misleading actions or omissions and aggressive commercial practices in service contracts.
