Supply of Goods and Services Act 1982: Primary legislation governing service contracts, requiring services to be provided with reasonable care and skill, establishing time of performance requirements, and consideration for services
Consumer Rights Act 2015: Legislation covering B2C relationships, establishing service quality standards, consumer protection provisions, and requirements for fair contract terms
Unfair Contract Terms Act 1977: Regulates exclusion clauses, establishes reasonableness test for B2B contracts, and sets limitations on liability restrictions
Data Protection Act 2018 and UK GDPR: Legislation governing personal data handling, including data processing obligations and security requirements for services involving personal data
Contract Law Principles: Fundamental legal principles including offer and acceptance, consideration, intention to create legal relations, and certainty of terms
Industry-Specific Regulations: Sector-specific regulatory requirements that may apply depending on the industry (e.g., financial services, healthcare)
Common Law Principles: Legal principles established through case law, covering breach of contract remedies, damages, and force majeure provisions
Competition Law: Legal framework governing anti-competitive provisions and market dominance considerations in service contracts
SLA Specific Requirements: Essential elements for Service Level Agreements including service levels definition, measurement methods, reporting requirements, remedies for breach, and service credits
