Contracts (Rights of Third Parties) Act 1999: Governs how third parties may enforce terms of a contract. Essential for determining who can enforce service availability terms.
Supply of Goods and Services Act 1982: Sets out implied terms in contracts for the supply of services, including that services must be carried out with reasonable care and skill.
Consumer Rights Act 2015: Key legislation for B2C service agreements, defining consumer rights and business obligations regarding service quality and availability.
Unfair Contract Terms Act 1977: Regulates clauses that exclude or limit liability, particularly relevant for service level guarantees and remedy provisions.
Competition Act 1998: Ensures service availability terms don't create anti-competitive effects in the market.
UK General Data Protection Regulation (UK GDPR): Regulates the processing of personal data, crucial for service agreements involving data handling and storage.
Data Protection Act 2018: The UK's implementation of data protection requirements, complementing UK GDPR in regulating data handling aspects of services.
Privacy and Electronic Communications Regulations (PECR): Specific rules for electronic communications services and electronic marketing.
Network and Information Systems Regulations 2018: Specific requirements for digital service providers regarding security and incident reporting.
Financial Services and Markets Act 2000: Regulatory framework for financial services, including requirements for service provision in the financial sector.
Communications Act 2003: Regulatory framework for communication services, including requirements for service availability in telecommunications.
Common Law - Contract Formation: Legal principles regarding offer, acceptance, consideration, and intention to create legal relations.
Common Law - Breach and Remedies: Principles governing contract breaches and available remedies, crucial for service failure scenarios.
Retained EU Law: European Union laws retained in UK law post-Brexit that may affect service provision and standards.
Business Protection from Misleading Marketing Regulations 2008: Regulates business-to-business marketing claims, including representations about service availability and performance.
