Contracts (Rights of Third Parties) Act 1999: Governs how third parties may enforce terms of a contract. Essential for SLAs where service delivery may affect parties beyond the direct contracting parties.
Supply of Goods and Services Act 1982: Sets out implied terms for contracts involving the supply of services, including that services must be carried out with reasonable care and skill.
Consumer Rights Act 2015: Provides protection for consumers in service contracts. Relevant if the SLA involves services provided to consumers (B2C).
Unfair Contract Terms Act 1977: Regulates clauses that exclude or limit liability in contracts. Critical for ensuring SLA terms regarding liability and compensation are enforceable.
Late Payment of Commercial Debts (Interest) Act 1998: Provides for interest to be paid on late commercial payments. Relevant for payment terms in SLAs.
UK GDPR: Regulates the processing of personal data. Essential if the services involve handling personal information.
Data Protection Act 2018: The UK's implementation of data protection law, working alongside UK GDPR. Crucial for services involving personal data processing.
Privacy and Electronic Communications Regulations (PECR): Specific rules for privacy in electronic communications. Relevant for digital service provision.
Network and Information Systems Regulations 2018: Provides legal measures to boost overall level of security for network and information systems. Important for IT service SLAs.
Financial Services and Markets Act 2000: Regulates financial services providers and financial activities. Essential if the SLA involves financial services.
Communications Act 2003: Regulates telecommunications and broadcasting services. Relevant for telecommunications-related SLAs.
TUPE Regulations 2006: Protects employees' rights when there is a transfer of undertakings. Important if the SLA involves staff transfers.
Employment Rights Act 1996: Sets out core employment rights. Relevant when service provision involves employment aspects.
Consumer Protection from Unfair Trading Regulations 2008: Prohibits unfair commercial practices between traders and consumers. Applicable for B2C service agreements.
Consumer Contracts Regulations 2013: Provides rules for distance and off-premises contracts with consumers. Relevant for remote service provision to consumers.
