General Service Agreement Template for Nigeria

1. Intellectual Property Rights: Required when services involve creation or use of intellectual property

2. Data Protection: Required when services involve processing personal data

3. Insurance: Required for high-risk services or when specific insurance coverage is needed

4. Performance Metrics: Required when specific service levels need to be maintained

5. Compliance with Laws: Required when services are in regulated industries

6. Staff and Subcontractors: Required when service provider will use subcontractors or dedicated staff

7. Non-Competition: Required when there are competitive concerns

8. Change Control: Required for long-term or complex services that may need modification

9. Exit Management: Required for critical services requiring transition planning

1. Schedule 1 - Service Description: Detailed specification of services, methodologies, and deliverables

2. Schedule 2 - Fees and Payment: Detailed fee structure, rates, and payment terms

3. Schedule 3 - Service Levels: Performance metrics, measurement methods, and remedies

4. Schedule 4 - Key Personnel: Details of key staff assigned to provide services

5. Schedule 5 - Client Dependencies: Client-side requirements and responsibilities

6. Schedule 6 - Change Control Procedure: Process for requesting and implementing changes

7. Appendix A - Contact Details: Contact information for key representatives of both parties

8. Appendix B - Required Insurance: Details of insurance types and coverage levels