Service Use Agreement Generator for United States

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Key Requirements PROMPT example:

Service Use Agreement

"I need a Service Use Agreement for my new SaaS platform that will handle sensitive healthcare data, with strong data protection clauses and HIPAA compliance requirements, planned to launch in March 2025."

Document background
The Service Use Agreement is essential for any business providing services in the United States, particularly in digital or subscription-based contexts. This document establishes clear guidelines for service delivery, user obligations, and provider responsibilities while ensuring compliance with U.S. federal and state laws. It's particularly crucial in today's digital economy where services are increasingly delivered remotely or through digital platforms. The agreement should address data privacy, security measures, service levels, and liability limitations while protecting both provider and user interests.
Suggested Sections

1. Parties: Identifies the service provider and user, including legal names and addresses

2. Background: Brief context about the service and purpose of the agreement

3. Definitions: Key terms used throughout the agreement

4. Service Description: Detailed description of services provided and service levels

5. Terms of Use: Rules and conditions for using the service

6. Payment Terms: Pricing, payment methods, and billing terms

7. Term and Termination: Duration of agreement and termination conditions

8. Intellectual Property Rights: Ownership and usage rights of content and services

9. Confidentiality: Protection of confidential information

10. Liability and Indemnification: Limitations of liability and indemnification obligations

Optional Sections

1. Data Protection: Privacy and data handling provisions (when personal data is processed)

2. Service Level Agreement: Specific performance metrics and guarantees (for technical or enterprise services)

3. Insurance: Insurance requirements and coverage (for high-risk services or enterprise agreements)

4. Compliance: Industry-specific regulatory requirements (for regulated industries)

Suggested Schedules

1. Service Level Agreement Schedule: Detailed service levels and performance metrics

2. Pricing Schedule: Detailed pricing structure and fees

3. Data Processing Agreement: Detailed data protection and processing terms

4. Technical Requirements: Technical specifications and requirements

5. Support Services Schedule: Details of support services provided

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Industries

E-SIGN Act: Electronic Signatures in Global and National Commerce Act - Ensures legal validity of electronic signatures and records in commercial transactions

CFAA: Computer Fraud and Abuse Act - Addresses unauthorized access and computer-related fraud, crucial for defining acceptable use terms

FTC Act: Federal Trade Commission Act - Prohibits unfair or deceptive practices in commerce, affecting how services can be advertised and delivered

ADA: Americans with Disabilities Act - Ensures accessibility requirements for public-facing services

COPPA: Children's Online Privacy Protection Act - Regulates collection and use of personal information from children under 13

CCPA: California Consumer Privacy Act - Provides California residents with data privacy rights and control over their personal information

CAN-SPAM Act: Regulates commercial email practices and sets rules for commercial messages and marketing communications

State Data Breach Laws: Various state-specific requirements for notifying users in the event of a data breach

GLBA: Gramm-Leach-Bliley Act - Requires financial institutions to explain information-sharing practices and protect sensitive data

State Consumer Protection Laws: Various state-specific laws protecting consumers from unfair business practices and contract terms

Magnuson-Moss Warranty Act: Federal law governing warranties on consumer products and services

FCRA: Fair Credit Reporting Act - Regulates collection and use of consumer credit information if applicable to the service

UCC: Uniform Commercial Code - Provides framework for commercial transactions, including service contracts

Statute of Frauds: State law requirements for certain contracts to be in writing to be enforceable

PCI DSS: Payment Card Industry Data Security Standard - Security standards for organizations handling credit card information

DMCA: Digital Millennium Copyright Act - Addresses copyright issues in digital environment and provides safe harbor provisions

State Auto-Renewal Laws: State-specific requirements for subscription-based services and automatic renewal terms

Export Control Regulations: Federal regulations controlling the export of certain technologies and services to foreign countries

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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