Code of conduct

These community terms set out the ways in which we expect the community to use our product, interact with others and information contained within the product.  These should be read in conjunction with our Product Terms.

If you do not comply with this Code of Conduct, Genie AI may suspend or terminate your access to the product. Genie AI may also seek recourse, including financial recourse, against you in the event of a breach, and may inform your Corporate Administrator and/or employer. In some cases breach of this Code of Conduct may mean you are committing an offense.

1. You must follow any applicable laws, regulations or market conventions.

2. You are responsible for obtaining and maintaining all necessary consents and licenses necessary to receive or use the Service.

3. You must not transmit, encourage or undertake the following in relation to the Product:

a. threatening, abusive, defamatory, illegal, obscene or otherwise objectionable material or behavior;

b.advertising or marketing material or spam;

c. chain mails, malicious software code or any bulky or disruptive attachments or graphics of a nature which may cause problems to other users;

d. infringement of another's privacy or confidentiality;

e. a security breach or network security risk;

f. use of a false name or details, misrepresent your role or who you work for or otherwise deceive Genie AI or other users;

g. sharing of your password or account;

h. any information which to your knowledge is inaccurate

a. threatening, abusive, defamatory, illegal, obscene or otherwise objectionable material or behavior;

4. You agree to inform Genie AI, using any 'Contact Us' button (in your product or via the Genie AI website) or via email at support{at}genieai.co, of any security issues which may affect other users or which may affect the Product.

5. If you have problems with the Product, including service quality or someone's behavior, please contact support{at}genieai.co or your organization's support staff in the first instance. Genie AI will investigate complaints raised by them.

6. Genie AI does not routinely monitor, verify, act as editor or represent the accuracy of, any material on or sent via the product, nor does Genie AI accept any liability for such material. Comments and opinions submitted are those of the individual users. Your reliance on any such material is at your own risk and you are solely responsible for the information you submit via the Product.

7. Genie AI accepts no responsibility for how any information you post on the Product is used by other users of the Product.

8. You will not post information or distribute information that infringes another person’s copyright, intellectual property rights or otherwise violates law.

9. Your organization will be responsible for all compliance obligations with respect to material sent via Product (except to the extent your organization has contracted Genie AI to manage logging and archiving of such material).