Cookie Notice

2 days ago

3 min read

We are Genie AI Limited.If you have any questions about this policy, including requests to exercise your legal rights, please contact us at help@genieai.co.‍

What are cookies?

‍A cookie is a small file of letters and numbers that we store on your browser or in your device's storage.

‍What types of cookies do we use?‍Necessary Cookies:

‍Cookies to log on and keep our site secure: We use necessary cookies to distinguish you from other users of our services so that you may access secure areas of our website such as your account information. You will not be able to log in to your account without them. Cookies to manage payments: We use necessary cookies to facilitate payments for our products. You will not be able to make a purchase through our website without them.

‍Optional Cookies:

‍We use non-essential cookies to help us in making improvements to our products and services. A good example of this is where we use the Google Analytics service to identify and count visits to our website and to see which pages people go to and what they do there.

‍How about your consent?‍

‍Strictly necessary cookies: Some cookies are “strictly necessary” to provide you with our products and services. We will make sure you know about them, but we are permitted to place these cookies without your consent and therefore do not ask for it. You can still block all cookies, including these 'strictly necessary' cookies by changing your browser settings. Please note if you block all cookies, you might not be able to see or access all parts of our website.Optional cookies: We only use (and store) optional cookies if you provide your consent by clicking on the appropriate button on the banner we display to you when you visit our website. We have listed all non-essential cookies we might use and that we might allow our partners to use in the table below.

Cookie	Purpose	Duration	More Information
_fw_crm_v	FreshChat uses this cookie to track visitor identity and chat sessions performed.	1 year	https://www.freshchat.com
first_session	Genie uses this cookie to identify the first time a user visits the website.	1 month 1 day
__cf_bm	This cookie, set by Cloudflare, is used to support Cloudflare Bot Management.	1 hour	https://www.cloudflare.com
_cfuvid	Calendly sets this cookie to track users across sessions to optimize user experience by maintaining session consistency and providing personalized services.	Session	https://www.calendly.com
_ga	The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.	1 year 1 month 4 days	https://www.google.com/analytics
_gid	Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.	1 day	https://www.google.com/analytics
_gat_gtag_UA_*	Google Analytics sets this cookie to store a unique user ID.	1 minute	https://www.google.com/analytics
_hjSessionUser_*	Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.	1 year	https://www.hotjar.com
_hjSession_*	Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site.	1 hour	https://www.hotjar.com
_ga_*	Google Analytics sets this cookie to store and count page views.	1 year 1 month 4 days	https://www.google.com/analytics
ajs_anonymous_id	This cookie is set by Segment to count the number of people who visit a certain site by tracking if they have visited before.	1 year	https://segment.com
ajs_user_id	This cookie is set by Segment to help track visitor usage, events, target marketing, and also measure application performance and stability.	N/A	https://segment.com

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How can you withdraw consent?

‍
‍You can withdraw your consent at any time by deleting your cookies. You can do this by deleting using your browser / device settings or clicking on the button at the bottom of the website and change your settings. Please note that disabling cookies may affect the functionality of the website and may prevent you from being able to access certain features on the website or on our products.Please check this page frequently to see any updates or changes to this Cookie Notice.This Cookie Notice was last updated on 10 September 2024.‍

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