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Collection Agency Agreement
"Need a Collection Agency Agreement for our Singapore-based fintech company to engage a debt collection agency for recovering overdue personal loans, with specific provisions for digital payment collections and data protection compliance, to be effective from March 2025."
1. Parties: Identifies and defines the contracting parties - the collection agency and the client
2. Background: Establishes context and purpose of the agreement, including the nature of debt collection services
3. Definitions: Defines key terms used throughout the agreement including 'Debts', 'Collection Services', 'Commission', etc.
4. Appointment and Scope: Details of the collection agency's appointment and specific services to be provided
5. Fees and Payment Terms: Commission structure, payment arrangements, and timing of payments
6. Collection Procedures: Agreed procedures for debt collection activities, including communication protocols and restrictions
7. Compliance Requirements: Legal and regulatory compliance obligations under Singapore law, including PDPA requirements
8. Representations and Warranties: Standard representations regarding authority, capacity, and compliance with laws
9. Term and Termination: Duration of agreement and circumstances under which it can be terminated
10. Confidentiality: Provisions for protecting confidential information and data security measures
11. Indemnification: Mutual indemnification provisions for breach of agreement or legal violations
12. General Provisions: Standard boilerplate clauses including notices, amendments, and governing law
1. Performance Metrics: Specific KPIs and performance standards for collection activities
2. International Collections: Provisions for cross-border collection activities and compliance with international laws
3. Technology Requirements: Specific software or system requirements for debt collection and reporting
4. Insurance Requirements: Specific insurance coverage requirements for the collection agency
5. Dispute Resolution: Detailed procedures for handling disputes between parties or with debtors
1. Schedule 1 - Fee Schedule: Detailed breakdown of commission rates and fees for different types of collections
2. Schedule 2 - Operating Procedures: Detailed collection procedures, protocols, and permitted collection practices
3. Schedule 3 - Compliance Checklist: List of regulatory requirements and compliance procedures under Singapore law
4. Schedule 4 - Reporting Templates: Standard formats for collection reporting and performance tracking
5. Schedule 5 - Data Protection Protocol: Detailed procedures for handling personal data in compliance with PDPA
6. Schedule 6 - Approved Communication Templates: Pre-approved templates for debtor communications and collection notices
Authors
Applicable Law
Applicable Permits
Business Day
Client
Collection Account
Collection Agency
Collection Documentation
Collection Fee
Collection Methods
Collection Period
Collection Procedures
Collection Reports
Commencement Date
Commission Rate
Compliance Requirements
Confidential Information
Data Protection Laws
Debt Portfolio
Debtor
Disputed Debt
Effective Date
Force Majeure Event
Outstanding Debt
Parties
Payment Plan
Performance Metrics
Personal Data
Recovery Rate
Regulatory Authority
Required Consents
Reporting Period
Service Levels
Services
Settlement Authority
Success Fee
Target Recovery
Term
Working Hours
Scope of Services
Authority and Powers
Collection Procedures
Commission and Fees
Payment Terms
Performance Standards
Reporting Requirements
Compliance
Representations and Warranties
Confidentiality
Data Protection
Record Keeping
Term and Duration
Termination
Indemnification
Liability
Insurance
Force Majeure
Assignment
Dispute Resolution
Governing Law
Notices
Entire Agreement
Amendment
Severability
Non-Solicitation
Anti-Money Laundering
Service Levels
Audit Rights
Sub-Contracting
Security Requirements
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