Service Level Agreement For Consultants Template for Nigeria

The Service Level Agreement For Consultants is a critical document used when engaging professional consultants or consulting firms in Nigeria. It serves as a foundational agreement that sets clear expectations, performance metrics, and service standards while ensuring compliance with Nigerian legislation. This document is particularly important in professional service relationships where measurable outcomes and quality standards are essential. It includes comprehensive sections covering service definitions, performance metrics, payment terms, confidentiality, and data protection requirements. The agreement is structured to comply with Nigerian legal frameworks, including the Labour Act, Contract Law principles, and Data Protection Regulations, while providing flexibility to accommodate various consulting arrangements across different sectors. It's designed to protect both parties' interests while establishing clear accountability and delivery standards.

1. Parties: Identification of the service provider (consultant) and the client, including full legal names, registration details, and addresses

2. Background: Context of the agreement, brief description of the client's business and the need for consulting services

3. Definitions: Definitions of key terms used throughout the agreement, including 'Services', 'Deliverables', 'Service Levels', etc.

4. Scope of Services: Detailed description of the consulting services to be provided, including specific responsibilities and deliverables

5. Service Levels: Specific, measurable performance standards and metrics that the consultant must meet

6. Term and Termination: Duration of the agreement, renewal terms, and circumstances under which either party may terminate

7. Fees and Payment: Compensation structure, payment terms, expenses, and invoicing procedures

8. Consultant's Obligations: Key responsibilities, professional standards, and compliance requirements for the consultant

9. Client's Obligations: Client's responsibilities, including provision of information, access, and resources

10. Intellectual Property: Ownership and rights regarding deliverables, pre-existing IP, and newly created materials

11. Confidentiality: Protection of confidential information, including client data and trade secrets

12. Data Protection: Compliance with Nigerian Data Protection Regulation and data handling procedures

13. Liability and Indemnification: Limitation of liability, indemnification obligations, and insurance requirements

14. Force Majeure: Provisions for handling circumstances beyond parties' control

15. Dispute Resolution: Process for resolving disputes, including jurisdiction under Nigerian law

16. General Provisions: Standard clauses including notices, amendments, assignment, and governing law