SLA Asset Management Template for Nigeria

1. Force Majeure: Provisions for unforeseen circumstances preventing performance, used when specifically requested or in high-risk environments

2. Insurance: Specific insurance requirements, included when dealing with high-value assets or regulatory requirements

3. Intellectual Property Rights: IP protection clauses, included when proprietary systems or software are involved

4. Business Continuity: Disaster recovery and business continuity requirements, for critical service arrangements

5. Anti-Money Laundering: AML compliance provisions, included for financial services arrangements

6. Environmental, Social and Governance (ESG): ESG requirements and reporting, included when relevant to investment strategy

7. Transition Services: Provisions for service transition at termination, included for complex service arrangements

1. Schedule 1 - Service Description: Detailed breakdown of services and specific asset management activities

2. Schedule 2 - Service Levels and KPIs: Detailed performance metrics, measurement methods, and reporting requirements

3. Schedule 3 - Fee Schedule: Detailed fee structure, calculations, and payment terms

4. Schedule 4 - Authorized Personnel: List of key personnel and their roles from both parties

5. Schedule 5 - Reporting Requirements: Templates and specifications for required reports

6. Schedule 6 - Asset Categories: Categorization and handling requirements for different asset types

7. Appendix A - Technical Requirements: Technical specifications for systems and interfaces

8. Appendix B - Compliance Checklist: Regulatory and compliance requirements checklist

9. Appendix C - Emergency Contacts: Emergency contact information and escalation procedures