Thank You But No Thank You Letter Template for England and Wales

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Key Requirements PROMPT example:

Thank You But No Thank You Letter

"I need a Thank You But No Thank You Letter to decline a software development vendor's proposal following our March 2025 tender process, while maintaining a professional relationship as they may be suitable for future projects."

Document background
The Thank You But No Thank You Letter is a essential business communication tool used when an organization needs to formally decline an application, proposal, or opportunity. Under English and Welsh law, these letters must be carefully crafted to avoid discrimination claims and comply with data protection requirements. They typically include an appreciation of the recipient's interest, a clear but tactful communication of the negative decision, and often, where appropriate, constructive feedback or encouragement for future opportunities. The document is particularly important in maintaining professional relationships and protecting the organization's reputation while delivering potentially disappointing news.
Suggested Sections

1. Acknowledgment of Application/Proposal: Thank the recipient for their time and interest in applying/submitting their proposal

2. Decision Communication: Clear but tactful communication of the negative decision while maintaining professionalism

3. Professional Closure: Courteous closing and well-wishes for future endeavors

Optional Sections

1. Feedback Section: Brief, constructive feedback about the application/proposal when appropriate or requested

2. Future Opportunities: Optional mention of potential future opportunities or keeping their details on file

3. Reason for Decision: Brief explanation of the decision when required by procurement rules or when reason is objective

Suggested Schedules

1. No Schedules Required: Thank you but no thank you letters typically do not require any schedules or appendices

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

Relevant Industries
Relevant Teams
Relevant Roles
Industries

Equality Act 2010: Primary legislation governing discrimination. Rejection letters must avoid discriminatory language based on protected characteristics (age, gender, race, disability, religion, etc.). Any reasons given for rejection must be demonstrably non-discriminatory.

Data Protection Act 2018 and UK GDPR: Regulates the handling and retention of personal information. Ensures proper management of candidate/proposal data and respects individual's right to access their personal data. Relevant for data retention policies and handling of personal information in rejection letters.

Defamation Act 2013: Governs statements that could harm reputation. In rejection letters, ensure all statements are factual and avoid potentially defamatory content. Any specific reasons given for rejection must be accurate and defensible.

Employment Rights Act 1996: If job-related, ensures fair treatment in recruitment processes and considers potential implications for future employment relationships. Requires maintaining professional standards in recruitment communications.

Best Practice Guidelines: Non-legislative considerations including maintaining professional and courteous communication, proper record-keeping, clear but concise explanations, and consideration of feedback obligations in formal procurement processes.

Teams

Employer, Employee, Start Date, Job Title, Department, Location, Probationary Period, Notice Period, Salary, Overtime, Vacation Pay, Statutory Holidays, Benefits, Bonus, Expenses, Working Hours, Rest Breaks,  Leaves of Absence, Confidentiality, Intellectual Property, Non-Solicitation, Non-Competition, Code of Conduct, Termination,  Severance Pay, Governing Law, Entire Agreemen

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