Document background
The Letter of Refusal of Services is essential when a business or professional needs to formally decline providing services while maintaining legal compliance and professional standards. This document is particularly relevant in England and Wales, where it must align with the Equality Act 2010 and other pertinent legislation. The letter should clearly state the reasons for refusal, ensure non-discriminatory practices, and maintain proper documentation of the decision. It typically includes the service provider's details, recipient information, specific services being refused, and the grounds for refusal. The document helps protect both parties by creating a clear record of the decision and its rationale.
