Security Service Level Agreement Template for Denmark

1. Personnel Security: Additional requirements for security clearance and vetting of service provider personnel

2. Physical Security: Specific requirements for physical security measures when relevant to the service scope

3. Business Continuity: Additional provisions for ensuring service continuity in crisis situations

4. Compliance with Industry Standards: Specific industry standard compliance requirements beyond basic security measures

5. Third-Party Subcontractors: Provisions governing the use and management of subcontractors

6. Insurance Requirements: Specific insurance coverage requirements beyond standard provisions

7. Service Credits: Financial compensation mechanism for service level failures

8. Transition Services: Detailed provisions for service transition at contract termination

1. Schedule 1 - Service Level Metrics: Detailed technical specifications of service levels and measurement methodologies

2. Schedule 2 - Pricing and Payment Terms: Detailed pricing structure, payment terms, and service credit calculations

3. Schedule 3 - Security Protocols: Detailed security procedures, standards, and compliance requirements

4. Schedule 4 - Incident Response Plan: Detailed procedures for different types of security incidents

5. Schedule 5 - Contact Matrix: Key contacts and escalation procedures for both parties

6. Schedule 6 - Data Processing Agreement: GDPR-compliant data processing terms and procedures

7. Schedule 7 - Service Reports: Templates and specifications for regular service reporting

8. Appendix A - Technical Requirements: Detailed technical specifications and requirements

9. Appendix B - Compliance Checklist: Checklist of regulatory and security compliance requirements