Security Service Level Agreement Template for Qatar

1. Business Continuity: Required when services are critical to client operations, covering disaster recovery and continuity planning

2. Technology Requirements: Needed when security services include significant technological components or cybersecurity measures

3. Personnel Requirements: Detailed when specific qualifications, security clearances, or training are critical to service delivery

4. Insurance: Detailed insurance requirements section, recommended for high-risk security services

5. Transition Services: Required when complex handover procedures are needed at contract end

6. Force Majeure: Recommended for long-term agreements or when services are provided in high-risk environments

7. Intellectual Property: Required when security services involve proprietary technology or systems

8. Data Protection: Detailed section needed when services involve handling personal or sensitive data

1. Schedule 1 - Service Specifications: Detailed technical specifications of security services and performance standards

2. Schedule 2 - Service Level Metrics: Specific KPIs, measurement methods, and reporting requirements

3. Schedule 3 - Fee Schedule: Detailed breakdown of fees, charges, and payment terms

4. Schedule 4 - Incident Response Procedures: Detailed procedures for different types of security incidents

5. Schedule 5 - Equipment and Technology: List of security equipment, systems, and technology to be used

6. Schedule 6 - Personnel Requirements: Qualifications, training, and vetting requirements for security personnel

7. Schedule 7 - Reporting Templates: Standard formats for various required reports and documentation

8. Appendix A - Contact Details: Key contacts and escalation matrix for both parties

9. Appendix B - Site Specifications: Details of locations where services are to be provided

10. Appendix C - Compliance Checklist: Checklist of regulatory and standards compliance requirements