UK GDPR and Data Protection Act 2018: Core data protection legislation governing how personal data must be processed, stored, and protected. Essential for IT support contracts involving access to personal data.
Privacy and Electronic Communications Regulations (PECR): Specific rules for privacy in electronic communications, including rules about cookies and electronic marketing.
Consumer Rights Act 2015: Key legislation for B2C contracts, ensuring digital content and services meet quality standards and consumer protection requirements.
Supply of Goods and Services Act 1982: Fundamental legislation for B2B contracts, governing the quality and fitness for purpose of IT services provided.
Unfair Contract Terms Act 1977: Regulates contractual terms that seek to limit or exclude liability, particularly important in IT support agreements.
Electronic Commerce Regulations 2002: Governs electronic transactions and online service provision, including information requirements for service providers.
Copyright, Designs and Patents Act 1988: Protects intellectual property rights in software, documentation, and other IT-related materials.
TUPE Regulations 2006: Relevant if the IT support contract involves transfer of staff from one provider to another.
NIS Regulations 2018: Network and Information Systems regulations governing cybersecurity requirements for essential services.
Common Law Contract Principles: Fundamental principles of contract formation, including offer, acceptance, consideration, and intention to create legal relations.
ISO/IEC 27001: International standard for information security management, often referenced in IT support contracts as a compliance requirement.
ISO 20000: International standard for IT service management, providing framework for quality IT service delivery.
