Retainers Agreement Template for United Arab Emirates

1. Non-Compete and Non-Solicitation: Restrictions on competitive activities and solicitation of clients/employees, used when sensitive business information is involved

2. Force Majeure: Provisions for unforeseen circumstances preventing performance, particularly relevant in long-term retainers

3. Insurance: Requirements for professional indemnity or other insurance coverage, typically included for high-risk services

4. Data Protection: Specific provisions for handling personal data, required when personal data processing is involved

5. Conflict of Interest: Procedures for identifying and handling potential conflicts, especially important for professional service providers

6. Key Personnel: Identification of key team members and replacement procedures, relevant for specialized service retainers

7. Service Levels: Specific performance metrics and standards, useful for technical or operational services

8. Compliance with Laws: Specific regulatory compliance obligations, necessary for regulated industries

1. Schedule 1 - Scope of Services: Detailed breakdown of services covered under the retainer

2. Schedule 2 - Fee Schedule: Detailed fee structure, including hourly rates, retainer calculations, and additional charges

3. Schedule 3 - Service Levels: Specific performance metrics, response times, and quality standards

4. Schedule 4 - Key Personnel: Details of key team members assigned to the client

5. Appendix A - Client Policies: Relevant client policies that the service provider must comply with

6. Appendix B - Report Templates: Standard formats for regular reporting and documentation

7. Appendix C - Communication Protocols: Procedures for routine communications and escalation pathways