Repair And Maintenance Agreement Template for Malaysia

1. Emergency Services: Include when 24/7 emergency response services are part of the agreement

2. Spare Parts and Materials: Include when the agreement covers provision and storage of spare parts

3. Subcontracting: Include when the service provider may need to engage subcontractors

4. Intellectual Property: Include when maintenance involves proprietary systems or software

5. Data Protection: Include when significant personal or sensitive data processing is involved

6. Training: Include when the service provider must provide training to client's staff

7. Environmental Compliance: Include when services involve environmental considerations

8. Performance Bonds: Include for high-value contracts requiring additional security

9. Change Control: Include for complex agreements where scope changes are likely

1. Schedule 1 - Equipment List: Detailed list of equipment covered under the maintenance agreement

2. Schedule 2 - Service Specifications: Detailed technical specifications of maintenance and repair services

3. Schedule 3 - Fee Schedule: Breakdown of fees, rates, and charging structure

4. Schedule 4 - Service Level Requirements: Detailed performance metrics and service level agreements

5. Schedule 5 - Maintenance Schedule: Timing and frequency of routine maintenance activities

6. Schedule 6 - Contact Details: Key personnel and emergency contact information

7. Schedule 7 - Site Access Procedures: Protocols for accessing client premises and restricted areas

8. Appendix A - Report Templates: Standard forms for maintenance reports and incident logging

9. Appendix B - Health and Safety Procedures: Detailed safety protocols and requirements