Equipment Maintenance Agreement Template for Malaysia

1. Equipment Modification: Terms regarding modifications or upgrades to equipment - include when equipment may require upgrades during maintenance term

2. Training Services: Provisions for training customer's personnel - include when service provider will provide operational training

3. Spare Parts Stock: Requirements for maintaining spare parts inventory - include for critical equipment requiring immediate parts availability

4. Subcontractor Rights: Terms for engaging subcontractors - include when service provider may need to delegate certain maintenance tasks

5. Intellectual Property: Protection of proprietary maintenance procedures or software - include when proprietary technology is involved

6. Data Protection: Terms for handling equipment operational data - include when maintenance involves data collection or monitoring

7. Export Control: Compliance with export regulations - include when equipment or parts are subject to export controls

8. Environmental Compliance: Environmental protection measures - include for equipment with environmental impact

1. Schedule 1 - Equipment List: Detailed list of equipment covered under the maintenance agreement, including make, model, and serial numbers

2. Schedule 2 - Maintenance Schedule: Detailed maintenance schedule specifying frequency and scope of routine maintenance tasks

3. Schedule 3 - Fee Schedule: Detailed breakdown of maintenance fees, including rates for different service types

4. Schedule 4 - Service Level Specifications: Detailed performance metrics and service level requirements

5. Schedule 5 - Response Time Matrix: Classification of maintenance issues and corresponding response time requirements

6. Appendix A - Maintenance Procedures: Standard operating procedures for maintenance tasks

7. Appendix B - Safety Protocols: Detailed safety procedures and requirements

8. Appendix C - Contact Information: List of key contacts for both parties, including emergency contacts