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360 Degree Feedback
"I need a 360 Degree Feedback agreement for our Swiss pharmaceutical company with 500 employees, implementing the system from March 2025, with specific provisions for handling sensitive health-sector data and multi-language requirements in German, French, and English."
1. Parties: Identification of the contracting parties - typically the employer and the service provider/consultant implementing the 360-degree feedback system
2. Background: Context of the agreement and purpose of implementing the 360-degree feedback system
3. Definitions: Key terms used throughout the agreement including 'Feedback Participants', 'Feedback Providers', 'Assessment Criteria', 'Feedback Report'
4. Scope of Services: Detailed description of the 360-degree feedback process, methodology, and deliverables
5. Data Protection and Confidentiality: Compliance with Swiss data protection laws, handling of personal information, and confidentiality obligations
6. Implementation Process: Step-by-step process for implementing the feedback system, including timelines and milestones
7. Roles and Responsibilities: Specific duties and obligations of each party involved in the feedback process
8. Participant Rights: Rights of employees participating in the feedback process, including access to results and appeal procedures
9. Quality Assurance: Standards and measures to ensure the quality and reliability of the feedback process
10. Term and Termination: Duration of the agreement and conditions for termination
11. Governing Law and Jurisdiction: Specification of Swiss law application and jurisdiction for dispute resolution
1. External Consultant Services: Additional section when external consultants are involved in administering the feedback process
2. Technology Platform: Detailed specifications when using specific software or platforms for feedback collection
3. Training and Support: When training services for participants and managers are included in the scope
4. Multi-language Provisions: Required when feedback process needs to be conducted in multiple languages
5. International Data Transfer: Required when feedback data will be processed or stored outside Switzerland
6. Integration with HR Systems: When the feedback system needs to integrate with existing HR management systems
7. Pilot Program: When starting with a pilot phase before full implementation
1. Schedule 1: Assessment Criteria: Detailed competency framework and evaluation criteria
2. Schedule 2: Feedback Questionnaire Templates: Standard questions and rating scales to be used
3. Schedule 3: Implementation Timeline: Detailed project plan with milestones and deadlines
4. Schedule 4: Data Protection Protocols: Specific procedures for data handling and protection
5. Schedule 5: Fee Schedule: Pricing and payment terms for services provided
6. Appendix A: Participant Communication Templates: Standard communications for different stages of the feedback process
7. Appendix B: Report Format Samples: Examples of feedback report formats and contents
8. Appendix C: System Technical Specifications: Technical requirements and specifications for the feedback platform
Authors
Applicable Law
Assessment Criteria
Assessment Period
Authorized Personnel
Competency Framework
Confidential Information
Data Controller
Data Processor
Data Protection Laws
Data Subject
Effective Date
Feedback Data
Feedback Provider
Feedback Recipient
Feedback Report
Implementation Plan
Intellectual Property Rights
Participant
Personal Data
Platform
Project Manager
Rating Scale
Response Rate
Services
Subject Matter Expert
System
Technology Provider
User Access Rights
Working Day
Data Protection
Privacy Rights
Service Scope
Implementation Process
Quality Assurance
Intellectual Property
Liability
Force Majeure
Termination
Payment Terms
Access Rights
Performance Standards
Training and Support
Dispute Resolution
Governing Law
Assignment
Amendments
Notice Requirements
Participant Rights
System Security
Data Storage
Reporting Requirements
Service Levels
Employee Consent
Anti-Discrimination
Warranty
Insurance
Indemnification
Severability
Financial Services
Professional Services
Healthcare
Manufacturing
Technology
Education
Retail
Telecommunications
Pharmaceutical
Insurance
Consumer Goods
Energy
Transportation
Media and Entertainment
Human Resources
Legal
Compliance
Information Technology
Learning & Development
Operations
Senior Management
Risk Management
Data Protection
Employee Relations
Human Resources Director
Chief Human Resources Officer
Learning & Development Manager
Talent Development Specialist
Performance Management Lead
HR Business Partner
Chief Executive Officer
Department Managers
Training Coordinator
Organizational Development Consultant
HR Operations Manager
Compliance Officer
Data Protection Officer
Employee Relations Manager
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