360 Degree Feedback Template for India

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360 Degree Feedback

"I need a 360 Degree Feedback policy document for our IT services company based in Bangalore, with specific provisions for remote workers and multi-language support, to be implemented from March 2025."

Document background

This 360 Degree Feedback document serves as a crucial tool for organizations operating in India that seek to implement a comprehensive employee feedback system. It is designed to be implemented when organizations need to establish a formal, multi-source feedback process that supports employee development and performance improvement. The document incorporates requirements from Indian labor laws, data protection regulations, and industry best practices, ensuring legal compliance while promoting transparent and fair evaluation processes. It includes detailed guidelines for feedback collection, confidentiality maintenance, data handling, and result utilization, making it suitable for organizations of various sizes and sectors. The framework is particularly valuable for companies implementing new performance management systems or updating existing feedback mechanisms to enhance organizational development and employee growth.

Suggested Sections

1. Parties: Identifies the organization implementing the 360-degree feedback and the employees covered by this policy

2. Background: Explains the purpose and objectives of implementing 360-degree feedback in the organization

3. Definitions: Defines key terms used throughout the document including 'feedback provider', 'recipient', 'rater', 'competencies', etc.

4. Scope and Application: Specifies which employees are eligible for 360-degree feedback and when the process applies

5. Feedback Process Overview: Outlines the general steps and timeline of the feedback process

6. Roles and Responsibilities: Defines responsibilities of HR, managers, feedback providers, and recipients

7. Confidentiality and Data Protection: Details the measures for protecting feedback data and maintaining confidentiality

8. Feedback Collection Method: Describes the tools, platforms, and methods used to collect feedback

9. Rating Criteria and Competencies: Explains the evaluation parameters and competency framework

10. Feedback Report and Analysis: Details how feedback will be compiled, analyzed, and presented

11. Use of Feedback Results: Specifies how the feedback will be used for development purposes

12. Review and Appeal Process: Outlines procedures for addressing concerns about the feedback process

Optional Sections

1. Integration with Performance Management: Include when 360-degree feedback is linked to formal performance evaluations

2. Remote Working Considerations: Include for organizations with significant remote workforce

3. Cross-Cultural Feedback Guidelines: Include for multinational organizations or diverse workforce

4. Development Planning: Include when feedback is directly tied to career development programs

5. Feedback Technology Platform: Include when using specific software or digital platforms

6. Training Requirements: Include when specific training is required for participants

7. Multiple Language Support: Include when feedback process needs to accommodate multiple languages

Suggested Schedules

1. Schedule A - Competency Framework: Detailed description of competencies and behavioral indicators

2. Schedule B - Feedback Questionnaire Templates: Standard questions and rating scales for different employee levels

3. Schedule C - Timeline and Process Flow: Detailed timeline of the feedback cycle and process steps

4. Schedule D - Confidentiality Agreement: Template for confidentiality agreements to be signed by feedback providers

5. Schedule E - Data Protection Protocols: Detailed procedures for handling and storing feedback data

6. Appendix 1 - Feedback Provider Selection Criteria: Guidelines for selecting appropriate feedback providers

7. Appendix 2 - Sample Feedback Report Format: Template showing how feedback will be presented to recipients

8. Appendix 3 - Development Plan Template: Format for creating development plans based on feedback

Authors

Alex Denne

Head of Growth (Open Source Law) @ Genie AI | 3 x UCL-Certified in Contract Law & Drafting | 4+ Years Managing 1M+ Legal Documents | Serial Founder & Legal AI Author

alex.den.21@genieai.co

Relevant legal definitions

Clauses

Relevant Industries

Information Technology

Banking and Financial Services

Manufacturing

Professional Services

Healthcare

Education

Telecommunications

Retail

Pharmaceutical

Construction

Hospitality

Consulting

Relevant Teams

Human Resources

Learning & Development

Organizational Development

Employee Relations

Legal

Information Technology

Training

Performance Management

Corporate Communications

Quality Assurance

Relevant Roles

Human Resources Director

HR Manager

Learning & Development Manager

Performance Management Specialist

Talent Development Manager

Chief Human Resources Officer

HR Business Partner

Organizational Development Consultant

Training Manager

Employee Relations Manager

HR Operations Manager

Compensation and Benefits Manager

Department Heads

Line Managers

Team Leaders

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