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Customer License Agreement
"I need a Customer License Agreement for my enterprise software solution that will be licensed to Singapore-based financial institutions, with specific provisions for data security compliance and multi-user access controls."
1. Parties: Identification of licensor and licensee, including registration details and addresses
2. Background: Context of the agreement and brief description of the licensed product/service
3. Definitions: Key terms used throughout the agreement
4. License Grant: Scope and nature of the license, including usage rights and restrictions
5. License Fees and Payment: Pricing, payment terms, and payment methods
6. Intellectual Property Rights: Ownership and protection of IP rights
7. Confidentiality: Protection of confidential information
8. Term and Termination: Duration of agreement and termination conditions
9. Governing Law: Singapore law and jurisdiction clause
1. Service Level Agreement: Performance standards and metrics for software-as-a-service or hosted solutions
2. Data Protection: PDPA compliance and data handling procedures when personal data is collected or processed
3. Support Services: Technical support terms and conditions when ongoing support is provided
4. Third-Party Components: Terms relating to third-party software or services when solution includes third-party elements
1. Schedule 1: Licensed Products: Detailed description of licensed software/products
2. Schedule 2: Fee Schedule: Detailed pricing and payment terms
3. Schedule 3: Technical Specifications: Technical requirements and specifications
4. Schedule 4: Service Level Agreement: Detailed service levels and metrics
5. Schedule 5: Support Services: Support service details and procedures
Authors
Authorized Users
Commencement Date
Confidential Information
Customer
Customer Data
Documentation
Effective Date
Fees
Initial Term
Intellectual Property Rights
License
Licensed Products
Licensor
Maintenance Services
Personal Data
Renewal Term
Service Level Agreement
Software
Specifications
Support Services
Term
Territory
Third Party Components
Updates
Upgrades
User Credentials
Working Day
Intellectual Property Rights
License Restrictions
Payment Terms
Confidentiality
Data Protection
Warranties
Liability Limitations
Force Majeure
Termination
Assignment
Audit Rights
Service Levels
Support Services
Maintenance
Security Requirements
Compliance
Export Control
Indemnification
Insurance
Dispute Resolution
Notices
Third Party Rights
Entire Agreement
Severability
Variation
Waiver
Governing Law
Jurisdiction
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Genie’s Security Promise
Genie is the safest place to draft. Here’s how we prioritise your privacy and security.
Your documents are private:
We do not train on your data; Genie’s AI improves independently
All data stored on Genie is private to your organisation
Your documents are protected:
Your documents are protected by ultra-secure 256-bit encryption
Our bank-grade security infrastructure undergoes regular external audits
We are ISO27001 certified, so your data is secure
Organizational security
You retain IP ownership of your documents
You have full control over your data and who gets to see it
Innovation in privacy:
Genie partnered with the Computational Privacy Department at Imperial College London
Together, we ran a £1 million research project on privacy and anonymity in legal contracts
Want to know more?
Visit our Trust Centre for more details and real-time security updates.
Read our Privacy Policy.