Banking Act (Chapter 19): Primary legislation that regulates banking business and credit card operations in Singapore, including basic requirements for credit facilities and banking secrecy provisions under Section 47
MAS Credit Card Guidelines: Monetary Authority of Singapore regulations specifically governing credit card operations, including Credit Card and Charge Card Guidelines and Notice 635 on Unsecured Credit Facilities to Individuals
Fair Dealing Guidelines: MAS guidelines ensuring financial institutions deal fairly with consumers in all stages of their relationship, including account closure
Consumer Protection (Fair Trading) Act: Legislation ensuring fair trading practices and protecting consumer rights, particularly relevant for account closure procedures and customer treatment
Personal Data Protection Act 2012: Law governing the collection, use, and disclosure of personal data, crucial for handling customer information during the account closure process
Notice Period Requirements: Regulatory requirements regarding the mandatory notice period for credit card account closure
Outstanding Balance Protocol: Requirements for handling and settling outstanding balances before account closure
Recurring Arrangements: Procedures for handling recurring bill payments and automatic payment arrangements linked to the credit card
Supplementary Cards Protocol: Requirements for handling linked supplementary cards during the primary card closure process
Rewards Program Closure: Guidelines for handling rewards points, miles, and other card benefits during account closure
