Service Fee Agreement Template for New Zealand

1. Insurance: Required when specific insurance coverage needs to be maintained by either party

2. Data Protection: Necessary when personal data processing is involved in service delivery

3. Force Majeure: Include when parties want protection from unforeseen circumstances preventing performance

4. Non-Solicitation: Added when there's a need to prevent poaching of staff or clients

5. Service Credits: Include when specific service levels are required with financial consequences for breach

6. Compliance with Laws: Required when services are regulated or require specific statutory compliance

7. Subcontracting: Include when the service provider may need to engage subcontractors

8. Change Control: Necessary for long-term agreements where service scope may need adjustment

9. Audit Rights: Include when one party needs the right to audit the other's performance or records

1. Schedule 1 - Service Description: Detailed specifications of services, including methodologies and deliverables

2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and payment mechanisms

3. Schedule 3 - Service Levels: Specific performance metrics and service level requirements

4. Schedule 4 - Key Personnel: List of key staff members responsible for service delivery

5. Schedule 5 - Reports and Documentation: Required reports, documentation, and their frequency

6. Appendix A - Contact Details: Contact information for key personnel and authorized representatives

7. Appendix B - Form of Change Request: Template for requesting and documenting changes to services

8. Appendix C - Acceptance Testing Procedures: Procedures for accepting deliverables or completed services