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Service Fee Agreement
"I need a Service Fee Agreement for my IT consulting company based in Hong Kong, providing cloud migration services to a multinational bank, with monthly billing and service level requirements, starting from March 2025."
1. Parties: Identifies and provides full details of the service provider and service recipient
2. Background: Sets out the context and purpose of the agreement
3. Definitions and Interpretation: Defines key terms and establishes interpretation principles
4. Scope of Services: Detailed description of the services to be provided
5. Service Provider's Obligations: Key responsibilities and commitments of the service provider
6. Client's Obligations: Key responsibilities and commitments of the client
7. Fees and Payment Terms: Service fees, payment schedule, invoicing and payment mechanics
8. Term and Termination: Duration of agreement and circumstances for termination
9. Confidentiality: Obligations regarding confidential information
10. Intellectual Property: Ownership and usage rights of IP created or used in services
11. Liability and Indemnity: Allocation of risks and limitations of liability
12. Force Majeure: Provisions for handling events beyond parties' reasonable control
13. Notices: How formal communications between parties should be made
14. General Provisions: Standard boilerplate clauses including governing law, assignment, etc.
15. Execution: Signature blocks and execution formalities
1. Service Levels: Include when specific performance metrics need to be maintained
2. Data Protection: Include when personal data processing is involved
3. Anti-Bribery and Corruption: Include for high-value or government-related services
4. Insurance: Include when specific insurance coverage is required
5. Non-Competition: Include when competitive restrictions are necessary
6. Change Control: Include for complex services requiring formal change procedures
7. Audit Rights: Include when client needs right to audit service delivery
8. Business Continuity: Include for critical services requiring disaster recovery planning
1. Schedule 1 - Service Description: Detailed specifications of services to be provided
2. Schedule 2 - Fee Schedule: Detailed breakdown of fees, rates, and charges
3. Schedule 3 - Service Levels: Specific performance metrics and measurement criteria
4. Schedule 4 - Key Personnel: List of key staff assigned to provide the services
5. Schedule 5 - Form of Change Order: Template for documenting agreed changes to services
6. Schedule 6 - Data Processing Requirements: Specific requirements for handling personal data
7. Appendix A - Contact Details: Key contact information for both parties
8. Appendix B - Required Reports: Templates or specifications for required service reports
Authors
Services
Service Provider
Client
Charges
Commencement Date
Confidential Information
Deliverables
Documentation
Effective Date
Force Majeure Event
Good Industry Practice
Intellectual Property Rights
Key Personnel
Material Breach
Payment Terms
Service Levels
Specifications
Term
Termination Date
Working Day
Change Order
Client Materials
Service Provider Materials
Applicable Law
Business Day
Contract Year
Group
Personal Data
Representatives
Service Credits
Service Hours
Service Location
Dispute
Emergency
Fees
Initial Term
Losses
Performance Standards
Related Entities
Reports
Review Meetings
Success Criteria
Territory
Third Party
Variation
Appointment
Services
Service Levels
Service Provider Obligations
Client Obligations
Fees and Payment
Invoicing
Tax
Key Personnel
Subcontracting
Change Control
Intellectual Property
Confidentiality
Data Protection
Force Majeure
Term and Termination
Consequences of Termination
Liability and Indemnity
Insurance
Anti-Bribery and Corruption
Audit Rights
Assignment and Subcontracting
Variation
Waiver
Severability
Entire Agreement
Notices
Third Party Rights
Governing Law
Dispute Resolution
Relationship of Parties
Announcements
Survival
Counterparts
Business Continuity
Compliance with Laws
Non-Solicitation
Record Keeping
Warranties and Representations
Professional Services
Information Technology
Consulting
Financial Services
Legal Services
Marketing and Advertising
Engineering
Healthcare
Education and Training
Facilities Management
Business Process Outsourcing
Real Estate Services
Legal
Finance
Procurement
Operations
Commercial
Business Development
Compliance
Risk Management
Project Management
Account Management
Chief Executive Officer
Chief Financial Officer
Chief Operating Officer
General Counsel
Legal Counsel
Commercial Director
Procurement Manager
Contract Manager
Project Manager
Finance Manager
Operations Manager
Business Development Manager
Account Manager
Compliance Officer
Risk Manager
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