Non Refundable Retainer Agreement Template for New Zealand

1. Confidentiality: Required when sensitive information will be shared during the service provision

2. Intellectual Property: Needed when the services may involve creation or use of intellectual property

3. Service Level Agreement: Used when specific performance metrics need to be established

4. Insurance and Liability: Important when high-risk or high-value services are being provided

5. Dispute Resolution: Optional detailed procedure for handling disputes, beyond standard court jurisdiction

6. Force Majeure: Important when external factors could significantly impact service delivery

7. Assignment and Subcontracting: Needed when there's possibility of involving third parties in service delivery

1. Schedule 1 - Detailed Service Description: Comprehensive breakdown of services covered under the retainer

2. Schedule 2 - Fee Structure: Detailed breakdown of the retainer fee and any additional charges

3. Schedule 3 - Service Provider's Team: List of key personnel assigned to provide the services

4. Schedule 4 - Service Levels: Specific metrics and standards for service delivery

5. Appendix A - Communication Protocol: Procedures for regular communications and reporting

6. Appendix B - Additional Terms and Conditions: Any supplementary terms specific to the services being provided