Monthly Retainer Agreement Template for Germany

1. Service Levels: Specific performance metrics and standards, used when service quality needs to be quantifiably measured

2. Data Protection: GDPR compliance provisions, required if personal data processing is involved

3. Non-Competition: Restrictions on competitive activities, if relevant to the business relationship

4. Insurance: Insurance requirements, particularly relevant for high-risk or regulated services

5. Compliance with Laws: Specific regulatory compliance requirements, necessary for regulated industries

6. Anti-Corruption: Anti-bribery and corruption provisions, particularly important for international relationships

7. Assignment and Subcontracting: Rights to transfer obligations or use subcontractors, if relevant to the service model

1. Schedule 1 - Detailed Service Description: Comprehensive list and description of services covered by the retainer

2. Schedule 2 - Fee Schedule: Detailed breakdown of the monthly retainer fee and any additional charges

3. Schedule 3 - Key Personnel: List of key team members responsible for service delivery

4. Schedule 4 - Service Levels and KPIs: Detailed performance metrics and measurement methods

5. Schedule 5 - Data Processing Agreement: GDPR-compliant data processing terms if personal data is processed

6. Appendix A - Report Templates: Standard formats for regular service reports and documentation

7. Appendix B - Communication Protocols: Procedures for routine communications and escalations