Master Fee Agreement Template for Australia

1. Service Levels: Specific performance metrics and service level requirements, used when quantitative service standards are needed

2. Change Control: Process for managing changes to services or fees, included for long-term or complex service arrangements

3. Force Majeure: Provisions for handling unforeseen events, particularly relevant in critical service arrangements

4. Insurance: Specific insurance requirements, included when service provision involves significant risks

5. Security Requirements: IT and physical security obligations, needed when handling sensitive information or assets

6. Audit Rights: Client's rights to audit service provider's performance and records, useful for regulated industries

7. Anti-Bribery and Corruption: Compliance with anti-corruption laws, particularly important for international arrangements

8. Business Continuity: Disaster recovery and business continuity requirements, crucial for essential services

9. Personnel Requirements: Specific requirements for service provider's personnel, relevant when specific qualifications or clearances are needed

1. Schedule 1 - Fee Schedule: Detailed breakdown of fees, rates, and charging mechanisms

2. Schedule 2 - Services Description: Detailed specification of services to be provided

3. Schedule 3 - Service Levels: Detailed service level requirements and measurement criteria

4. Schedule 4 - Change Request Form: Template for requesting and documenting changes to services or fees

5. Schedule 5 - Key Personnel: Details of key personnel assigned to provide the services

6. Schedule 6 - Reports and Documentation: Required reports, documentation, and delivery frequencies

7. Schedule 7 - Governance Procedures: Management and escalation procedures for the service relationship

8. Appendix A - Contact Details: Contact information for key representatives of both parties

9. Appendix B - Approved Subcontractors: List of pre-approved subcontractors if applicable