Telecommunications Act of 1996: Primary federal law governing telecommunications services in the US, establishing framework for competition and regulation in telecommunications industry
FCC Truth in Billing Rules: Federal regulations requiring clear, factual, and understandable billing practices for telecommunications services
Wireless Consumer Protection Rules: FCC regulations specifically protecting wireless consumers, including bill shock provisions and service transparency requirements
Fair Credit Billing Act: Federal law establishing procedures for resolving billing errors on credit accounts, including mobile phone bills charged to credit cards
Electronic Funds Transfer Act: Regulates electronic payment systems and establishes consumer rights for electronic transactions, including automatic payments for mobile bills
Fair Debt Collection Practices Act: Governs collection practices for unpaid bills and protects consumers from abusive debt collection practices
Communications Privacy Act: Protects privacy of customer communications and records, crucial for mobile service providers handling customer data
CPNI Rules: Customer Proprietary Network Information regulations protecting confidentiality of customer calling and billing information
CCPA: California Consumer Privacy Act providing California residents with specific privacy rights regarding their personal information
Electronic Communications Privacy Act: Federal law protecting wire, oral, and electronic communications while those communications are being made, in transit, and stored
CAN-SPAM Act: Regulates commercial email practices, relevant for mobile providers sending billing notifications and promotional messages
TCPA: Telephone Consumer Protection Act restricting telemarketing calls, auto-dialed calls, and text messages
State Public Utility Commission Rules: State-specific regulations governing utility services, including mobile telecommunications
Uniform Commercial Code: Standardized state laws governing commercial transactions, including service contracts
E-Sign Act: Federal law ensuring legal validity of electronic signatures and contracts
Americans with Disabilities Act: Requires telecommunications services to be accessible to individuals with disabilities
Twenty-First Century Communications and Video Accessibility Act: Updates federal communications law to increase access for persons with disabilities to modern communications
E911 Requirements: Federal regulations requiring mobile providers to provide enhanced 911 services for emergency calls
