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Long Term Service Contract
"I need a Long Term Service Contract for IT support services to be provided to our manufacturing facilities in Texas and Arizona, with specific KPIs for response times and system uptime, starting from March 2025."
1. Parties: Identifies and defines all parties to the contract, including legal names and addresses
2. Background/Recitals: Explains the context and purpose of the agreement
3. Definitions: Defines key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided
5. Term and Termination: Duration of agreement and conditions for termination
6. Payment Terms: Pricing, payment schedule, and invoicing requirements
7. Performance Standards: Service levels and quality requirements
8. Governing Law: Specifies jurisdiction and applicable laws
1. Force Majeure: Provisions addressing unforeseeable circumstances that prevent fulfillment of contract obligations
2. Intellectual Property Rights: Provisions covering ownership and usage rights of intellectual property created or used during service delivery
3. Insurance Requirements: Specifications for required insurance coverage and liability protection
4. Data Protection: Requirements for handling personal and sensitive data, including privacy and security measures
1. Service Level Agreement (SLA): Detailed performance metrics and service standards
2. Price Schedule: Detailed breakdown of pricing and payment terms
3. Key Personnel: List of key staff members and their roles in service delivery
4. Technical Specifications: Detailed technical requirements and specifications for service delivery
5. Change Control Procedure: Process and procedures for managing changes to services or contract terms
Authors
Applicable Laws
Business Day
Change Order
Commencement Date
Confidential Information
Contract Year
Deliverables
Effective Date
Fees
Force Majeure Event
Initial Term
Intellectual Property Rights
Key Personnel
Material Breach
Performance Standards
Renewal Term
Services
Service Levels
Service Location
Service Provider
Service Provider Personnel
Service Recipients
Specifications
Term
Termination Date
Third Party
Working Hours
Term and Duration
Payment Terms
Service Levels
Performance Standards
Key Personnel
Confidentiality
Intellectual Property
Data Protection
Liability and Indemnification
Insurance
Force Majeure
Termination
Change Control
Dispute Resolution
Assignment and Subcontracting
Compliance with Laws
Audit Rights
Business Continuity
Health and Safety
Staff Vetting
Quality Assurance
Reporting Requirements
Notice Provisions
Warranties
Non-Solicitation
Anti-Bribery and Corruption
Governing Law and Jurisdiction
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