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Long Term Service Contract
"Need a Long Term Service Contract for IT maintenance services to be provided to our Singapore office, starting from March 2025, with strict data protection provisions and quarterly performance reviews."
1. Parties: Identification and details of contracting parties
2. Background: Context and purpose of the agreement
3. Definitions: Key terms used throughout the agreement
4. Scope of Services: Detailed description of services to be provided
5. Term and Renewal: Duration of agreement and renewal provisions
6. Payment Terms: Fees, payment schedule, and invoicing requirements
7. Service Levels: Performance standards and metrics
8. Termination: Conditions and process for contract termination
1. Data Protection: PDPA compliance provisions when personal data is processed as part of the services
2. Intellectual Property: IP ownership and licensing terms when IP is created or used in service delivery
3. Non-Compete: Competitive restrictions when protecting market position is crucial
4. Force Majeure: Provisions for unforeseeable circumstances affecting service delivery
1. Service Description Schedule: Detailed specification of services to be provided
2. Service Level Agreement: Detailed performance metrics, measurement methods, and remedies
3. Fee Schedule: Detailed pricing structure, payment terms, and rate cards
4. Key Personnel Schedule: List of key staff members, their roles, and responsibilities
5. Data Processing Agreement: Detailed PDPA compliance requirements and procedures where applicable
Authors
Applicable Laws
Business Day
Commencement Date
Confidential Information
Contract Year
Deliverables
Effective Date
Force Majeure Event
GST
Initial Term
Intellectual Property Rights
Key Personnel
Material Breach
Notice
Performance Standards
Personal Data
Renewal Term
Services
Service Levels
Service Location
Service Provider Personnel
Service Recipients
Specifications
Term
Third Party Provider
Working Hours
Service Levels
Term and Duration
Fees and Payment
Invoicing
Performance Standards
Key Personnel
Subcontracting
Intellectual Property
Confidentiality
Data Protection
Warranties
Indemnification
Limitation of Liability
Insurance
Force Majeure
Termination
Exit Management
Change Control
Audit Rights
Compliance with Laws
Anti-Bribery and Corruption
Assignment and Novation
Notices
Dispute Resolution
Governing Law
Entire Agreement
Severability
Variation
Non-Solicitation
Business Continuity
Record Keeping
Reporting Requirements
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