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Software License And Service Agreement
"I need a Software License And Service Agreement for my Singapore-based fintech company to license our payment processing software to banks, with specific provisions for data security compliance and 24/7 support services starting March 2025."
1. Parties: Identification and details of the licensor and licensee
2. Background: Context of the agreement and brief description of the software
3. Definitions: Key terms used throughout the agreement
4. License Grant: Scope, type, and limitations of the software license
5. Service Terms: Description of services, service levels, and support
6. Fees and Payment: Pricing, payment terms, and billing procedures
7. Intellectual Property Rights: Ownership and protection of IP rights
8. Confidentiality: Protection of confidential information
9. Term and Termination: Duration and termination conditions
1. Data Processing Terms: Required when personal data processing is involved - includes PDPA compliance requirements
2. Source Code Escrow: Provisions for source code access and escrow arrangements for business-critical software
3. Professional Services: Additional implementation or consulting services terms when such services are included
1. Schedule 1 - Software Description: Detailed technical specifications of the software
2. Schedule 2 - Service Level Agreement: Detailed service levels, metrics, and remedies
3. Schedule 3 - Fee Schedule: Detailed pricing and payment terms
4. Schedule 4 - Support Services: Support level descriptions and procedures
5. Schedule 5 - Acceptable Use Policy: Terms of acceptable software use
Authors
Authorized Users
Confidential Information
Documentation
Effective Date
Fees
Initial Term
Intellectual Property Rights
License
Licensed Software
Maintenance Services
Personal Data
Professional Services
Service Levels
Service Level Agreement
Services
Software
Source Code
Specifications
Support Services
System Requirements
Term
Territory
Third-Party Software
Updates
Upgrades
User Data
Work Product
Scope of Use
Delivery and Installation
Services
Service Levels
Support and Maintenance
Professional Services
Fees and Payment
Taxes
Intellectual Property Rights
Confidentiality
Data Protection
Security Requirements
Warranties
Disclaimers
Indemnification
Limitation of Liability
Term and Termination
Effect of Termination
Audit Rights
Force Majeure
Assignment
Compliance with Laws
Export Control
Dispute Resolution
Governing Law
Non-solicitation
Insurance
Notices
Entire Agreement
Severability
Waiver
Third Party Rights
Counterparts
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