Document background
The Regret Letter For Quotation is an essential business communication tool used in the Malaysian business environment when an organization needs to formally decline a quotation or proposal received from a supplier or service provider. This document is typically generated following an internal evaluation process where a quotation has been determined not to meet the organization's requirements, budget constraints, or other selection criteria. The letter serves multiple purposes: it provides clear communication of the decision, maintains professional relationships, ensures proper documentation of the procurement process, and may include constructive feedback or leave the door open for future opportunities. In the Malaysian context, these letters often reflect local business etiquette and communication styles, emphasizing politeness and relationship maintenance while delivering negative news.
