Ongoing Feedback Performance Management Template for Malaysia

This Ongoing Feedback Performance Management document is designed for organizations operating in Malaysia seeking to establish a structured yet flexible approach to employee performance management. It is particularly relevant in today's rapidly evolving workplace where traditional annual reviews are being supplemented or replaced by more frequent, meaningful feedback exchanges. The document ensures compliance with Malaysian employment legislation while incorporating modern performance management practices. It includes comprehensive guidelines for implementing continuous feedback mechanisms, setting and monitoring performance metrics, and maintaining proper documentation. This framework is especially valuable for organizations looking to enhance employee development, improve productivity, and maintain clear performance standards while adhering to local regulatory requirements.

1. Parties: Identifies the employer and employee to whom this performance management framework applies

2. Background: Sets out the context and purpose of implementing the ongoing feedback performance management system

3. Definitions: Defines key terms used throughout the document including performance metrics, review periods, and feedback mechanisms

4. Objectives and Principles: Outlines the goals of the performance management system and the core principles of fairness, transparency, and continuous improvement

5. Roles and Responsibilities: Defines the roles and responsibilities of managers, employees, and HR in the performance management process

6. Performance Review Cycle: Details the frequency and timing of formal and informal feedback sessions

7. Performance Metrics and Standards: Establishes the criteria and standards against which performance will be measured

8. Feedback Methodology: Describes the process for giving and receiving feedback, including documentation requirements

9. Documentation Requirements: Specifies how performance discussions and outcomes should be documented and stored

10. Performance Improvement Process: Outlines the steps to be taken when performance falls below expected standards

11. Confidentiality and Data Protection: Addresses the handling and protection of performance-related information in compliance with PDPA 2010

12. Dispute Resolution: Establishes procedures for resolving disagreements about performance assessments