Managed Services Proposal Template for Malaysia

1. Technology Stack: Detailed technical infrastructure and tools, include when proposal involves significant technical components

2. Data Migration: Data transition approach and methodology, include when service involves data transfer

3. Business Continuity: Disaster recovery and business continuity plans, include for critical services

4. Security Framework: Information security measures and compliance, include for data-sensitive services

5. Staff Transition: Personnel transition plan, include when proposal involves taking over existing staff

6. Innovation Roadmap: Future improvements and innovation plans, include for long-term strategic partnerships

7. Training Plan: Knowledge transfer and training approach, include when significant client training is required

8. Sustainability Measures: Environmental and social responsibility initiatives, include when relevant to client's objectives

1. Schedule A - Detailed Service Descriptions: Comprehensive breakdown of each service component and deliverables

2. Schedule B - Service Level Agreements: Detailed SLA metrics, measurement methods, and penalties/rewards

3. Schedule C - Pricing Schedule: Detailed pricing breakdown, including rate cards and payment milestones

4. Schedule D - Implementation Timeline: Detailed project plan with milestones and dependencies

5. Schedule E - Resource Plan: Detailed staffing plan including roles, responsibilities, and allocation

6. Schedule F - Technical Specifications: Detailed technical requirements and specifications

7. Appendix 1 - Company Credentials: Service provider's certifications, awards, and relevant case studies

8. Appendix 2 - CV of Key Personnel: Detailed profiles of key team members

9. Appendix 3 - Sample Reports: Templates and examples of proposed reporting formats

10. Appendix 4 - Compliance Certificates: Relevant regulatory and compliance certifications