Consumer Rights Act 2015: Primary legislation governing consumer protection, ensuring fairness in contracts, transparency in terms and conditions, and protection against unfair terms. Students are classified as consumers under this Act.
Consumer Credit Act 1974: Regulates credit agreements, including payment plans, with requirements for proper disclosures, information provision, and cooling-off periods for students.
Higher Education and Research Act 2017: Establishes the framework for higher education providers, including student protection requirements and provisions for ensuring education quality.
Data Protection Act 2018 & UK GDPR: Governs the protection and processing of student personal data, including privacy requirements and necessary data processing disclosures.
Equality Act 2010: Ensures prevention of discrimination, mandates reasonable adjustments, and requires equal treatment in educational services and payment arrangements.
CMA Guidance: Competition and Markets Authority guidelines on fair terms, pricing transparency, and information requirements for educational institutions.
Office for Students Regulatory Framework: Sets requirements for registered providers, including student protection plans and demonstrations of financial viability.
Late Payment of Commercial Debts Act 1998: Provides framework for late payment charges, interest calculations, and recovery costs in payment agreements.
