Consumer Credit Act 1974: Primary legislation governing consumer credit and debt. Key sections cover information requirements, notices, and mandatory content for debtor communications.
Financial Services and Markets Act 2000: Establishes the regulatory framework for financial services and sets authorization requirements for debt collection activities.
Data Protection Act 2018 and UK GDPR: Legislation governing the handling of personal data, including privacy requirements and information security obligations in debt collection.
FCA Handbook - CONC: Consumer Credit Sourcebook containing specific regulations and guidelines for consumer credit and debt collection practices.
FCA Handbook - PRIN: Principles for Businesses setting out fundamental obligations for firms regulated by the Financial Conduct Authority.
Consumer Rights Act 2015: Legislation establishing fairness requirements and transparency obligations in consumer contracts and communications.
Limitation Act 1980: Sets statutory time limits for the enforcement of debts and legal actions relating to debt collection.
Pre-Action Protocol for Debt Claims: Court procedure rules specifying steps creditors must take before starting court proceedings for debt recovery.
FCA Treating Customers Fairly Principles: Regulatory principles ensuring fair treatment of customers in financial services, including debt collection.
Consumer Protection from Unfair Trading Regulations 2008: Regulations protecting consumers from unfair commercial practices, including in debt collection activities.
